Help

From the app

Open Settings, then Help, then Reach us. Choose what the message is about, tell us what happened, and send it. Messages sent from the app reach us with your account attached, so you do not need to explain who you are.

By email

If you cannot sign in, write to support@itys.club. Tell us which sign-in you use (Apple or Google), your ITYS username if you remember it, the phone you use, and what went wrong. Never send a password or a code from a sign-in screen: we will never ask for one.

Intimate images shared without consent

If ITYS holds an intimate image of you shared without your consent, you can ask us to remove it, with or without an account. We remove it within 48 hours of a valid request. See how to ask.

Common questions

• Can I change a pick? On the Markets tab, no: a pick is final once you confirm it. In a Squad you can change or take back your vote until kickoff. Either way nobody outside your Squad sees it until the question closes.
• Does ITYS cost anything? No. A pick costs nothing to make, and points are a score with no cash value. A wrong call takes one point off your score, which is a number moving and never an amount you hold.
• Why is my country wrong on the Ranks tab? With your permission, the app reads your country from your phone's approximate position. Without it, the app uses the country your language and format settings imply. You can change the permission in your iPhone's Settings.
• How do I leave? See Delete your account.